Hotel Mur

2 one night stays in August. Booking problems first visit but resolved easily. Second stay room very nice. View superb. Sadly both stays included breakfast. Absolutely terrible. Sickly sweet juice, no glasses so served in coffee cups. Coffee from machine warm at best, the white coffee selection came out black. Just one stale bread roll and loads of sliced bread for toasting in a desperately slow old toaster! By 8pm virtually no meat and cheese left. Judging by the looks on some faces I wasn't the only unhappy client! Some people took one look and walked straight out again! Strong feedback given at the reception when signing out. Such a shame.

Worst stay ever!! Upon arriving with my family we checked in, we had 2 rooms booked, there was a young behind the dark and dingy Reception desk who struggled to even look up at us, let alone talk, instantly we felt unwelcome. We found our rooms, not great either, one room was situated at the back of the hotel with a tiny window and no air con and the bathroom door didn't close properly so there was no privacy, the other room was at the front, again no air con and a tremendous amount of street noise leaving very little sleep from all parties. There were flies everywhere! The breakfast was absolutely disgraceful...the orange juice from the filthy machine was warm and watery and the dilapidated coffee machine was like dishwater! The hot chocolate had no chocolate. It was dingy, dirty and very uninviting, stale bread and cold meat was vile and covered in flies and a member of staff stood behind some blinds like a member of the mafia! Couldn't leave quick enough!! Apaling!!

Un hotel agradable y muy bien situado en el centro de Jaca, junto a la catedral y su centro histórico, lo que buscábamos para pasear y conocer la ciudad. El personal nos atendió de forma excelente. Gracias! .Si regreso a Jaca tendré en cuenta este hotelpara hacer mi reserva

Hotel muy ruidoso. Mi habitación (la 501) daba a un patio interior donde un extractor de aire funcionó TODA LA NOCHE. Imposible dormir. Los vecinos se oían cómo si estuvieran en nuestra habitación. En el baño faltaba la mampara y el secador no funcionaba. En ambos casos no parecían averías recientes. En cuanto a la ubicación, que tantos elogios despierta en algunos comentarios: no sirve de nada estar en el centro si el coche lo has de aparcar en el quinto pino y encima la zona es muy ruidosa. Por otro lado, en Jaca, todo está al alcance de un corto paseo y la "excelente ubicación" no aporta nada.

Fuimos de viaje de estudios y pasamos dos noches en el hotel, íbamos asustados después de haber leído las reseñas, pero para nada fue una experiencia mala, personal muy agradable y comida grata. Buen servicio y hotel bien ubicado, no se pide nada mas

Restaurante decepcionante: falta de limpieza del restaurante (cristales sucios, copa de vino y cubiertos sucios y lavabos malolientes), servicio sin experiencia y descontrol, comida regular (migas sin sabor, entrecot duro y verdura cruda)